Terms And Conditions

Welcome to The Concierge Guy. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of our website and services. By using our site and services, you accept these Terms and Conditions in full. If you disagree with any part of these terms, you must not use our website or services.

2. Services

The Concierge Guy provides personal and corporate concierge services, including but not limited to shopping and errands, personal administration, household management, personal driver services, travel arrangements, and VIP services. All services are subject to availability and may change without prior notice.

3. User Responsibilities

As a user of our services, you agree to:

4. Membership Plans

Membership plans are available with varying levels of service:

Membership fees are non-refundable. Membership benefits and services are subject to availability and may change at the discretion of The Concierge Guy.

5. Payment Terms

All payments for services and memberships must be made in full and in advance. We accept most accepted payment methods. Late or missed payments may result in suspension or termination of services.

6. Cancellations and Refunds

Service cancellations must be made 24 hours in advance. Refunds are not provided for services already rendered or for unused portions of a membership plan. For cancellations and refund requests, please contact us at info@theconciergeguy.co.za

7. Privacy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of your information as described in our Privacy Policy.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of The Concierge Guy and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

9. Limitation of Liability

The Concierge Guy will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our services or website. We do not guarantee the accuracy, completeness, or reliability of any information provided through our services.

10. Indemnification

You agree to indemnify and hold The Concierge Guy, its employees, and agents harmless from any claims, damages, losses, liabilities, and expenses arising from your use of our services or website, your violation of these Terms and Conditions, or your violation of any rights of another.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services and website after any changes signifies your acceptance of the revised Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in South Africa.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

The Concierge Guy

Thank you for choosing The Concierge Guy. We look forward to serving you and enhancing your life with our exceptional concierge services.

Bespoke Concierge Services

We're On The Map

CBD, Cape Town South Africa

we are social
drop us a line
Bespoke Services